Find Nearby Plumbers In Akron, Ohio

Decker Plumbing demonstrates exceptional performance across all measured dimensions. Professionalism is a standout strength, with 38 reviews explicitly praising punctuality, communication, courtesy, and responsiveness—including multiple mentions of same-day service and after-hours availability without extra charges. Project completion is consistently reliable, with 35 reviews confirming jobs finished completely, on-time delivery, and thorough follow-through. Experience and technical knowledge are well-documented across 32 reviews, with customers repeatedly highlighting the plumbers' ability to diagnose problems accurately, explain options clearly, and solve complex issues efficiently. Pricing, mentioned in 13 reviews, is consistently described as fair, reasonable, and competitive—notably, several customers reported being charged less than competing quotes. The company's willingness to offer cost-saving alternatives (downsizing water heaters, offering warranty programs, crediting prior work) further reinforces value perception.

• All 40 reviews are 5-star ratings except one 4-star review (2018-05-05), which is unusual but not necessarily indicative of fake reviews. The 4-star review is substantive and credible.
• Review dates span from 2007 to 2019, with the majority (35 of 40) concentrated between 2016–2019. Only 5 reviews are older than 2016, suggesting limited historical data but strong recent performance.
• Repetitive mention of specific plumber names (Jeff, Mac, Chris, Charles) across multiple reviews adds credibility rather than suggesting fakery—these appear to be genuine recurring customers praising consistent staff members.
• Language varies meaningfully across reviews (some casual, some formal, different complaint/praise patterns), reducing suspicion of coordinated fake reviews.
• No reviews mention unresolved issues, abandoned work, or callbacks that were not honored—absence of negative detail is notable but supported by the substantive positive evidence across 40 independent reviews.

This WW Score of 89.2 is highly reliable. It is based on 40 substantive reviews with strong mention counts across all dimensions (13–38 mentions per dimension), all confidence levels are HIGH or MODERATE, and the narrative is supported by explicit, specific evidence from customers describing real plumbing scenarios. The company's performance is consistent and well-documented, though the concentration of reviews in 2016–2019 means older performance data is limited.

Biegel's Plumbing earns strong marks across all four dimensions, with professionalism being the most consistently praised attribute — reviewers repeatedly highlight punctuality, fast response times (often 15–30 minutes for emergencies), courteous demeanor, and excellent communication. Project completion is also a clear strength, with numerous reviewers noting jobs were finished same-day, cleanly, and with follow-through on callbacks and emergencies. Experience scores well based on multiple accounts of skilled diagnostics, honest assessments, and quality workmanship across diverse jobs including complex remodels and emergency repairs. Pricing is generally viewed as fair and reasonable, though one detailed 3-star review from 2017 noted unexpected parts charges, lack of cleanup, and incomplete finishing touches, which moderately tempers the pricing and project completion scores. The vast majority of reviews are older than 12 months, with only one review from the past 12 months (January 2023), which limits confidence in current performance.

• 7 reviews contain only placeholder text ('unknown', '.', '....') and were excluded from scoring as they provide no usable data.
• The overwhelming majority of reviews (55 of 57) are 5-star ratings, which warrants mild scrutiny; however, most reviews contain specific, detailed, and varied narratives that reduce the likelihood of systematic fake review inflation.
• RECENCY WARNING: Only 1 review is dated within the past 12 months (January 2023). The bulk of reviews span 2010–2021, meaning this score reflects historical performance and may not represent current service quality.
• One 3-star review (March 2017) raised specific concerns about undisclosed parts charges, property damage (scratched stairs, stained rugs), and incomplete finishing work — this is the only substantive negative review and was factored into pricing and project completion scores.

This WW Score is based on a substantial volume of detailed reviews and carries HIGH overall confidence, but should be interpreted with caution given that current performance data is limited to a single review from 2023 and most evidence reflects work performed between 2010 and 2021.

Across a very large review set spanning over a decade, this contractor consistently earns strong marks for professionalism — punctuality, communication, friendliness, and responsiveness are mentioned repeatedly and with specific detail. Pricing is generally described as fair, reasonable, and transparent, with one reviewer even noting the plumber charged less than his estimate after the job went smoothly. Project completion is strong, with numerous accounts of same-day service, emergency response, follow-up visits, and jobs seen through to resolution — including one notable case where a technician returned at no charge when a drain re-clogged. Experience scores well due to multiple accounts of solving problems other plumbers could not, using cameras to diagnose issues, and demonstrating technical depth across a wide range of plumbing scenarios. However, three negative reviews — including one describing abandoned work, one citing rude phone communication, and one describing a serious confrontation with the owner over defective workmanship — prevent the scores from reaching the highest tier and are factored into the overall assessment.

• Three blank reviews with only a star rating and no text were excluded from scoring as they provide no usable data.
• Three negative reviews are present and substantive: one describes a technician (Shawn) who left mid-job and never returned, with a follow-up allegation that a fake positive review was posted about that same visit; one describes a rude phone interaction with no callback; and one describes a severely defective toilet flange installation followed by a hostile confrontation with the owner who used profanity and refused to leave the property. These are serious flags.
• The review pool spans from 2011 to 2025, meaning a large portion of reviews are more than 5 years old. Recency weighting was applied — reviews from 2024–2025 were given higher weight, and older reviews treated as supporting context only.
• Multiple technician names appear across reviews (Alex, Mike, AJ, Glen, Glenn, Sean, Shawn, Justin, Tim, Roy, Christian, Jason, Jeff, Adrian, Alan, Johnny, Mr. Garcia), suggesting this profile may aggregate reviews across multiple business entities or locations (e.g., 'All Out Plumbing,' 'Able Sewer & Drain Cleaning,' 'Able Plumbing'). Scores reflect the combined pool but users should verify they are reviewing the correct specific business.
• A small number of reviews are extremely brief and generic (e.g., 'Great. They were awesome', 'Very good & fast & friendly', 'Excellent! fast & professional') with no specifics. While not conclusive evidence of fake reviews, these were treated as low-weight data points.
• No clear pattern of coordinated fake reviews detected, but the volume of uniformly 5-star reviews with minimal detail across the 2015–2017 period warrants mild caution.

This WW Score carries HIGH overall confidence due to the large volume of reviews with usable, specific detail, but users should note the multi-entity nature of the review pool, the presence of three substantive negative reviews including one describing a serious professionalism failure, and the fact that a significant portion of reviews predate 2020.

All County Drainage Contractors earns strong marks across all four dimensions based on a large and detailed review pool spanning roughly a decade. Professionalism is the most frequently cited strength, with the overwhelming majority of reviewers praising punctuality, courteous workers, responsiveness, and clean communication. Pricing scores well overall — many reviewers explicitly noted that final charges matched or came in under estimates, and several compared All County favorably against competitors who quoted two to three times higher — however, two negative reviews (a 1-star and a 3-star) cite a pricing dispute and a lack of written estimates, which moderately tempers the score. Project completion is consistently strong, with jobs routinely finished on time, in one day, and with thorough cleanup, though a small number of reviews flag follow-through issues such as no-shows, ignored contact attempts, and an estimate that was never delivered. Experience scores well based on numerous reviews citing skilled diagnosis, creative problem-solving, and technically sound workmanship across a wide variety of plumbing and drainage jobs.

• NEGATIVE REVIEW — PRICING DISPUTE (2019-03-26, 4-star): Reviewer states All County quoted $1,000 to dig and repair a drain that a competitor resolved with jetting for $225. This suggests possible over-quoting on at least one occasion.
• NEGATIVE REVIEW — PROFESSIONALISM/FOLLOW-THROUGH (2019-05-04, 3-star): Reviewer reports no on-site visit for estimate, delayed response requiring a second request, and only a verbal estimate with nothing in writing.
• NEGATIVE REVIEW — NO-SHOW / BILLING DISPUTE (2019-01-10, 1-star): Reviewer describes a confusing situation where an unauthorized crew showed up, completed a 30-second job, and the reviewer was charged $95 while the owner denied knowing the workers. Serious professionalism concern.
• NEGATIVE REVIEW — POOR DIAGNOSIS / ESTIMATE QUALITY (2018-10-24, 1-star): Reviewer states All County provided an estimate for unnecessary work ($285 to replace a downspout section) that a second contractor identified as not needed at all. Raises a concern about diagnostic thoroughness.
• NEGATIVE REVIEW — UNRESPONSIVENESS (2014-07-22, 2-star): Reviewer reports 3 failed contact attempts before reaching someone, a brief 15-minute site visit, and no estimate delivered after 2 weeks. Flags a follow-through failure.
• RECENCY NOTE: Only 2 reviews are dated within the past 12 months (both from 2024 and 2023). The large majority of reviews are from 2014–2022. The score reflects historical performance; current service quality cannot be fully confirmed from recent data alone.
• NO FAKE REVIEW PATTERNS DETECTED: Reviews vary substantially in length, detail, specificity, and tone. Multiple reviews include named technicians (Josh, Mark, Jim), specific dollar amounts, project descriptions, and even criticisms. The review set appears authentic.

This WW Score is based on a large volume of detailed, specific, and varied reviews spanning approximately 10 years, giving it HIGH overall confidence; however, the limited number of recent reviews (2 in the past 12 months) and a cluster of notable negative reviews citing no-shows, poor estimates, and billing confusion introduce enough uncertainty that prospective customers should seek current references before hiring.

Paramount Home Services draws an overwhelmingly positive picture across professionalism, experience, and project completion, with the vast majority of reviewers praising punctuality, courteous technicians, and jobs completed efficiently and thoroughly. Recurring named technicians — including Jordan, Victor, Fermin, Sosa, Nick, and others — receive consistent individual praise for knowledge, friendliness, and follow-through, lending credibility to the positive pattern. However, a meaningful cluster of negative reviews (approximately 10 across the full dataset) raises legitimate concerns: issues include incomplete repairs, failure to follow up on promised callbacks, property damage that was denied, unprofessional owner conduct, and at least one instance of a job left in a dangerous condition. Pricing scores are tempered by multiple reviewers noting the company is on the higher end, and one reviewer flagged a hidden monthly subscription charge. The score reflects a genuinely strong but imperfect contractor with documented service failures that prevent a top-tier rating.

• FAKE REVIEW RISK — MODERATE: A significant subset of reviews (particularly the undated 'Harry/Harold' reviews at the end of the dataset) share suspiciously generic phrasing, lack specific job details, are all 5-star, and have no dates. These may represent a different contractor profile merged into the same review set, or could be artificially inflated. Confidence in those specific reviews is LOW and they were weighted conservatively.
• MULTI-ENTITY CONCERN: Reviews reference both 'Paramount Plumbing' and 'Paramount Home Services' across multiple geographic markets (Phoenix/Arizona HVAC, Atlanta/Georgia plumbing, Pennsylvania plumbing, and others). This dataset likely aggregates reviews for multiple distinct business entities operating under similar names. Scores should be interpreted with caution as they may not reflect a single contractor.
• NEGATIVE REVIEW PATTERN: At least 9 reviews rated 1–2 stars describe serious issues including: unresolved repairs, property damage denied by the company, sexist conduct by an owner, failure to honor satisfaction guarantees, dangerous conditions left unaddressed, and a plumber who talked a customer out of a service call and then never followed up.
• RECENCY NOTE: A large portion of reviews span from 2006 to 2020, with a strong cluster of recent reviews from 2024–2025. Older reviews (pre-2020) were down-weighted in scoring. The undated reviews were treated as lower confidence.
• BLANK REVIEWS: At least 3 reviews contained no text (only a star rating). These were excluded from dimension scoring but counted in total reviews analyzed.
• SUBSCRIPTION CHARGE FLAG: One reviewer noted being enrolled in a monthly subscription program ($7.90/month) without clear upfront disclosure, which negatively impacts the pricing dimension score.

This WW Score carries MODERATE-to-HIGH reliability for the recent (2024–2025) reviews of Paramount Home Services HVAC and plumbing operations, but should be treated with caution overall due to likely multi-entity review aggregation, a non-trivial volume of serious negative reviews, and a cluster of undated generic reviews that show signs of inauthenticity.

Walker Plumbing demonstrates strong overall performance with a WW Score of 82.3, driven by consistently high marks in professionalism (85.2) and technical experience (86.4). The company excels in responsiveness, punctuality, and staff courtesy across 127 mentions of professional conduct. Pricing is competitive and fair (83.1 across 68 mentions), with customers frequently noting value and transparency. However, project completion shows the lowest score (78.5 across 89 mentions), reflecting a pattern of callbacks, incomplete initial work, and occasional follow-up issues that required multiple visits. While the vast majority of reviews are highly positive (5-star ratings), the negative reviews consistently cite specific failures in execution and communication that warrant attention.

• PATTERN DETECTED: Multiple negative reviews (8 one-star and 2 two-star ratings) describe similar issues: incomplete work on first visit requiring callbacks, miscommunication, and refusal to honor warranty or return visits without additional charges. Examples include shower valve repair (4 trips, $800 in missed work), sump pump installation errors (repeated failures over 18 months), and water shut-off valve damage.
• RECENCY BIAS: Approximately 40% of reviews are clustered on 2025-06-09, 2025-05-26, 2025-05-19, 2025-05-10, and 2025-04-10 (recent months), while negative reviews span 2017-2024. Recent reviews are overwhelmingly positive (5-star), suggesting possible review management or seasonal variation.
• FAKE REVIEW INDICATORS: Several reviews contain generic praise with minimal specifics ('Walker is the best', 'Just the best!', 'Absolutely the best in town') and empty review text fields with 5-star ratings (at least 8 instances). However, the majority of reviews contain detailed, specific accounts of work performed, technician names, and pricing details, suggesting most reviews are authentic.
• COMMUNICATION FAILURES: Multiple reviews mention lack of follow-up, no-shows without notification, and failure to return calls or respond to online contact forms. One review explicitly states they waited until end of week with no response after online contact.
• QUALITY CONTROL INCONSISTENCY: Negative reviews describe technician errors (stripped valve mounts, incorrect pump installation, improper tub installation, broken water shut-off valves) that suggest inconsistent quality control or inadequate training oversight.
• PRICING DISPUTES: Two reviews mention unexpected charges or disputes over 'trip charges' despite company claims of no trip charge, and one review describes being charged $1,300 for a pump that should have been installed correctly initially.
• OWNER CONDUCT: One review from 2019 alleges the owner (Robert Walker) used abusive language during a billing dispute, which if accurate represents a serious professionalism concern.

This WW Score of 82.3 is reliable for understanding Walker Plumbing's overall reputation, supported by 227 reviews with high confidence across all dimensions. However, the score masks a significant quality control issue: while the company excels in responsiveness, friendliness, and pricing, a consistent pattern of incomplete initial work requiring callbacks and occasional technician errors suggests customers should expect potential follow-up visits. The score is most trustworthy for assessing professionalism and pricing, but less reliable for predicting first-time project completion. Recent reviews are overwhelmingly positive, but this may not fully reflect the documented pattern of callbacks and rework issues present in the historical record.