Peterman Plumbing & Heating

Peterman Plumbing presents a deeply mixed picture across all dimensions. Professionalism is the most-mentioned dimension and is sharply divided: one long-term customer praises responsiveness and care, one review notes punctuality and courtesy, but two reviews describe rude office staff and one describes an attempt to force a no-warranty waiver before work began. Pricing is a concern, with one revi... Read more

Peterman Plumbing presents a deeply mixed picture across all dimensions. Professionalism is the most-mentioned dimension and is sharply divided: one long-term customer praises responsiveness and care, one review notes punctuality and courtesy, but two reviews describe rude office staff and one describes an attempt to force a no-warranty waiver before work began. Pricing is a concern, with one reviewer reporting a final bill nearly three times the quoted estimate with no prior warning. Project completion is troubled — one review describes an incomplete job spanning five days with no resolution, another describes post-installation leaks and a dirty worksite, while the positive reviewer reports a fully completed and tidy installation. Experience scores moderately, with one reviewer praising neat workmanship and another describing leaking pipes and a misdiagnosed flue issue that cost the customer an unnecessary $125 chimney inspection fee. Read less