Lewis Plumbing & Home Repair

Lewis Plumbing demonstrates strong professionalism with consistent punctuality, courteous communication, and responsive service across multiple reviews. However, pricing concerns significantly impact the overall score—multiple customers flagged undisclosed travel fees ($25 per visit), markup on parts (e.g., $33 retail parts charged at higher rates), and labor rates that some felt were excessive ... Read more

Lewis Plumbing demonstrates strong professionalism with consistent punctuality, courteous communication, and responsive service across multiple reviews. However, pricing concerns significantly impact the overall score—multiple customers flagged undisclosed travel fees ($25 per visit), markup on parts (e.g., $33 retail parts charged at higher rates), and labor rates that some felt were excessive relative to time spent. Project completion shows mixed results: while most jobs were finished promptly, two reviews documented incomplete follow-through (forgotten callback, misplaced work order) and one customer discovered the company lacked proper equipment for the job, requiring a second contractor. Technical skill is generally praised, though one major failure involved a toilet installation that failed within nine months due to improper bolt tightening. Read less