Hartville Plumbing

Hartville Plumbing demonstrates solid technical competence and fair pricing, with many customers praising workmanship quality and reasonable rates. However, professionalism and project completion are significantly undermined by recurring communication failures, scheduling mishaps, and follow-up issues. Multiple reviews document problems with the office staff/scheduling system, missed appointments,... Read more

Hartville Plumbing demonstrates solid technical competence and fair pricing, with many customers praising workmanship quality and reasonable rates. However, professionalism and project completion are significantly undermined by recurring communication failures, scheduling mishaps, and follow-up issues. Multiple reviews document problems with the office staff/scheduling system, missed appointments, and failure to return calls. Additionally, several customers reported incomplete diagnostics leading to repeated callbacks and unnecessary expenses. The company shows inconsistency: excellent field technicians (Cody, Corley, Paul) contrast sharply with administrative dysfunction. Recent reviews (2024-2025) show both strong work and persistent communication problems, suggesting systemic issues remain unresolved. Read less