Graff’s Plumbing & Heating

This single review from 2013 provides explicit praise across all four dimensions: Tom Graff is described as prompt, professional, knowledgeable, and fair-priced (professionalism and pricing); he completed water heater replacement and furnace assessment work (project completion); and he demonstrated strong technical knowledge and ethical judgment by recommending the customer use waterproofers inste... Read more

This single review from 2013 provides explicit praise across all four dimensions: Tom Graff is described as prompt, professional, knowledgeable, and fair-priced (professionalism and pricing); he completed water heater replacement and furnace assessment work (project completion); and he demonstrated strong technical knowledge and ethical judgment by recommending the customer use waterproofers instead of taking the job himself (experience). However, with only one review spanning over a decade old, the WW Score cannot be reliably calculated per Step 4 guidelines. Read less