Five Star Plumbing & Waterproofing

This contractor exhibits severe deficiencies across all measured dimensions. Professionalism is critically compromised by documented abusive language (profanity, name-calling), dismissiveness toward customers, rudeness, and phone aggression across multiple independent reviews. Pricing practices are highly questionable, with evidence of extreme markups (quoting $1400 for $150-200 in materials) and ... Read more

This contractor exhibits severe deficiencies across all measured dimensions. Professionalism is critically compromised by documented abusive language (profanity, name-calling), dismissiveness toward customers, rudeness, and phone aggression across multiple independent reviews. Pricing practices are highly questionable, with evidence of extreme markups (quoting $1400 for $150-200 in materials) and alleged warranty fraud schemes. Technical competence is undermined by claims of fabricated problems to inflate charges. No reviews provide evidence of successful project completion or follow-through. The consistency of negative patterns across four separate reviews from different time periods suggests systemic behavioral and business practice issues rather than isolated incidents. Read less