Overview of Company Customer Sentiment Analysis in July
Both reviews are strongly negative, with only 2 total reviews available — below the minimum threshold for a reliable WW Score. The pricing dimension is the most clearly documented concern, with both reviewers explicitly calling out overcharging: one citing $1,650 in charges for a 20-year-old boiler with allegedly unnecessary parts, and the other stating the company overcharges outright. Project ... Read more
Both reviews are strongly negative, with only 2 total reviews available — below the minimum threshold for a reliable WW Score. The pricing dimension is the most clearly documented concern, with both reviewers explicitly calling out overcharging: one citing $1,650 in charges for a 20-year-old boiler with allegedly unnecessary parts, and the other stating the company overcharges outright. Project completion is also flagged negatively, as one reviewer states the company does not stand behind its work even under warranty. The single experience-related mention is damning — a third-party installer reportedly confirmed that an incompatible part was installed, suggesting poor technical judgment. With only 2 reviews, all scores carry very low confidence and should not be treated as definitive. Read less