APPC Plumbing Services

APPC Plumbing has a strong base of positive reviews praising individual technicians by name for being friendly, knowledgeable, punctual, and thorough — particularly for water heater installations. However, a meaningful cluster of negative reviews (roughly 10 out of 75) describes serious issues including a gas line left untightened after service, an expansion tank not connected after installation... Read more

APPC Plumbing has a strong base of positive reviews praising individual technicians by name for being friendly, knowledgeable, punctual, and thorough — particularly for water heater installations. However, a meaningful cluster of negative reviews (roughly 10 out of 75) describes serious issues including a gas line left untightened after service, an expansion tank not connected after installation causing water contamination and hair/skin damage, water damage caused by a technician error with no accountability from management, and repeated failures to return calls or show up for scheduled appointments. Pricing feedback is mixed: many reviewers praise competitive rates, while several describe unexpected and steep upcharges upon arrival. Project completion is similarly split — most jobs appear to be finished well, but multiple reviews describe incomplete or defective work requiring callbacks that were either refused or handled poorly. The overall score reflects a company with genuine strengths in field-level workmanship and customer rapport, offset by recurring patterns of post-service failures, poor complaint resolution, and inconsistent reliability. Read less