Overview of Company Customer Sentiment Analysis in May
Both available reviews are strongly negative and paint a consistent picture of serious problems across multiple dimensions. Professionalism is rated near zero due to explicit accounts of verbal abuse, cursing at clients, showing up late, and failing to communicate or respond to contact attempts. Project completion is also critically low — one job took far longer than contracted, a second job (fe... Read more
Both available reviews are strongly negative and paint a consistent picture of serious problems across multiple dimensions. Professionalism is rated near zero due to explicit accounts of verbal abuse, cursing at clients, showing up late, and failing to communicate or respond to contact attempts. Project completion is also critically low — one job took far longer than contracted, a second job (fence) was never started despite a deposit being paid, and the contractor became unresponsive when asked to return funds. Workmanship quality raised concerns as well, with nails penetrating interior walls and drywall mud left throughout a client's home, though the contractor did partially address the nail issue. Pricing data was not mentioned in either review, so that dimension cannot be scored. With only two reviews available, no reliable WW Score can be calculated, but the directional signal from the available data is severely negative. Read less