Minot Plumbing & Heating

Professionalism is the most-mentioned dimension and tells a mixed story: several reviewers praised punctuality and courteous behavior, while at least two reviews describe significant failures including a plumber arriving an hour late without apology, no mask, and an unannounced return visit that damaged a customer's rug. Pricing is a serious concern — two detailed reviews describe bills that cam... Read more

Professionalism is the most-mentioned dimension and tells a mixed story: several reviewers praised punctuality and courteous behavior, while at least two reviews describe significant failures including a plumber arriving an hour late without apology, no mask, and an unannounced return visit that damaged a customer's rug. Pricing is a serious concern — two detailed reviews describe bills that came in far above estimates, with one reviewer explicitly alleging a pattern of unnecessary upselling and grossly inflated quotes; this drags the pricing score down substantially. Project completion is similarly mixed: some jobs were completed quickly and satisfactorily, but one notable review describes a plumber who failed to fix a simple clogged drain, made the situation worse, and left without completing the work. Experience scores moderately — Ken and Kenny received specific praise for technical skill with boilers and general plumbing, but the misdiagnosis of a clogged drain as requiring full pipe replacement undermines confidence in consistent technical judgment. The majority of reviews with usable content are from 2012–2017, with only one review from the past four years, significantly limiting the reliability of this score for current performance. Read less