Century Electric & Restaurant Equipment Repair

This single review, dated September 2020, reflects a mixed experience that ultimately improved after management intervention. The reviewer noted pleasant and kind communication throughout, supporting a modest professionalism score, though the need for two return visits and a billing dispute indicate underlying service issues. Pricing received a below-average score because the bill required negotia... Read more

This single review, dated September 2020, reflects a mixed experience that ultimately improved after management intervention. The reviewer noted pleasant and kind communication throughout, supporting a modest professionalism score, though the need for two return visits and a billing dispute indicate underlying service issues. Pricing received a below-average score because the bill required negotiation to reach a satisfactory level, suggesting the initial charge was not perceived as fair. Project completion is scored conservatively because the job required multiple callbacks before resolution, implying the work was not completed correctly on the first visit. No information about technical skill or workmanship quality was provided, so the experience dimension cannot be scored. Read less