Jeff’s Plumbing & Drain Cleaning

Jeff's Plumbing shows significant inconsistency across reviews spanning 2016–2023. Positive reviews (5 stars) consistently praise quick response times, technical knowledge, and fair pricing on major jobs. However, negative reviews (1–2 stars) reveal serious concerns: multiple complaints about rude phone staff, poor scheduling flexibility, overcharging for minor work, equipment breakage charged... Read more

Jeff's Plumbing shows significant inconsistency across reviews spanning 2016–2023. Positive reviews (5 stars) consistently praise quick response times, technical knowledge, and fair pricing on major jobs. However, negative reviews (1–2 stars) reveal serious concerns: multiple complaints about rude phone staff, poor scheduling flexibility, overcharging for minor work, equipment breakage charged to customers, and lack of accountability. Professionalism scores are dragged down by documented customer service failures. Pricing is mixed—some customers report exceptional value on complex jobs, while others feel overcharged for simple repairs. Project completion is generally solid when work is performed, but communication and follow-through on scheduling are problematic. Read less