Cooling & Heating Unlimited

The review set is very small (only 3 reviews) and spans a wide date range (2017–2023), limiting reliability significantly. Two positive reviews highlight friendly, responsive technicians who solve problems effectively and avoid unnecessary upselling, which supports moderate scores in professionalism and experience. However, a detailed and credible 1-star review raises a serious pricing concern, ... Read more

The review set is very small (only 3 reviews) and spans a wide date range (2017–2023), limiting reliability significantly. Two positive reviews highlight friendly, responsive technicians who solve problems effectively and avoid unnecessary upselling, which supports moderate scores in professionalism and experience. However, a detailed and credible 1-star review raises a serious pricing concern, alleging that the company billed nearly 4.75 hours for work that security camera footage suggests took approximately 2 hours, and that management did not resolve the discrepancy satisfactorily. This single but highly specific negative review heavily drags down the pricing dimension and introduces doubt about billing transparency and follow-through. Read less