Harrelson’s Plumbing Repair

James demonstrates strong technical skills and reasonable pricing, but professionalism and project completion are significantly undermined by documented no-shows and poor follow-up communication. Review 1 (2024) and Review 3 (2022) praise his work quality and fair pricing, while Review 2 (2023) explicitly documents two missed appointments with no communication on the second failure. Review 4 appea... Read more

James demonstrates strong technical skills and reasonable pricing, but professionalism and project completion are significantly undermined by documented no-shows and poor follow-up communication. Review 1 (2024) and Review 3 (2022) praise his work quality and fair pricing, while Review 2 (2023) explicitly documents two missed appointments with no communication on the second failure. Review 4 appears to be written from a contractor's perspective rather than a direct customer and lacks clarity. The pattern of reliability issues directly contradicts the positive technical feedback, resulting in a moderate overall score. Read less