Blaze Air

Wilmington Air shows a deeply split performance record across its review history. Older reviews (2015–2022) frequently praise individual technicians by name for punctuality, technical skill, and honest pricing, while reviews from 2023–2024 reveal a sharp decline in reliability, follow-through, and customer responsiveness. Project completion is a significant liability, with multiple customers r... Read more

Wilmington Air shows a deeply split performance record across its review history. Older reviews (2015–2022) frequently praise individual technicians by name for punctuality, technical skill, and honest pricing, while reviews from 2023–2024 reveal a sharp decline in reliability, follow-through, and customer responsiveness. Project completion is a significant liability, with multiple customers reporting no-shows, abandoned work after full payment, and warranty obligations being deliberately delayed until expiry. Pricing complaints are serious and specific, with customers citing extreme markups on parts and labor with no transparent breakdown. The contrast between the earlier positive reviews and the more recent negative ones suggests a meaningful deterioration in service quality, likely tied to a change in ownership or management noted by one reviewer. Read less