Proctor Plumbing and Heating

This single review is strongly negative across all dimensions. The reviewer explicitly states the contractor arrived, declared he could not fix or replace the boiler, and charged $90 without disclosing the fee upfront or answering direct questions about pricing — indicating poor communication and transparency. The contractor's failure to disclose upfront that he was not licensed for commercial b... Read more

This single review is strongly negative across all dimensions. The reviewer explicitly states the contractor arrived, declared he could not fix or replace the boiler, and charged $90 without disclosing the fee upfront or answering direct questions about pricing — indicating poor communication and transparency. The contractor's failure to disclose upfront that he was not licensed for commercial boiler work, despite being told the BTU rating in advance, reflects a serious lapse in both professionalism and honesty. No work was completed, and the reviewer characterizes the visit as predatory. Experience is rated very low because the contractor accepted a job he was not qualified or licensed to perform. With only one review, all scores carry very limited confidence and should be interpreted with caution. Read less