A to Z Services

A to Z Services / Tom Ferguson receives broadly positive feedback on professionalism, with multiple reviewers citing politeness, punctuality, and responsiveness — however, two substantive negative reviews describe a pattern of unreturned calls, delayed follow-through, and unresolved work, which meaningfully pulls the professionalism score down. Pricing is consistently described as fair or below ... Read more

A to Z Services / Tom Ferguson receives broadly positive feedback on professionalism, with multiple reviewers citing politeness, punctuality, and responsiveness — however, two substantive negative reviews describe a pattern of unreturned calls, delayed follow-through, and unresolved work, which meaningfully pulls the professionalism score down. Pricing is consistently described as fair or below competing quotes, representing a genuine strength. Project completion is the most concerning dimension: at least two reviewers explicitly describe work that was never fully completed, callbacks that were ignored, and a request for additional payment to redo work that was not done correctly the first time. Experience scores moderately well, with reviewers noting knowledgeable and skilled workmanship on completed tasks, though the failure to resolve certain jobs (e.g., heat loss through a door) tempers confidence in this area. Overall, the contractor shows real capability but a documented pattern of follow-through failures that prospective customers should weigh carefully. Read less