Your Service Pro of NC

This contractor demonstrates severe deficiencies across all measured dimensions. Project completion is critically weak, with multiple reviews documenting incomplete work, abandoned jobs, failed inspections, and months-long delays despite full payment. Professionalism is severely compromised by documented rudeness, dismissiveness, non-responsiveness to calls and emails, repeated appointment cancell... Read more

This contractor demonstrates severe deficiencies across all measured dimensions. Project completion is critically weak, with multiple reviews documenting incomplete work, abandoned jobs, failed inspections, and months-long delays despite full payment. Professionalism is severely compromised by documented rudeness, dismissiveness, non-responsiveness to calls and emails, repeated appointment cancellations, and lack of accountability. Pricing concerns emerge from customers paying in full for incomplete services and being charged thousands in additional fees to fix poor workmanship. Technical experience is questionable given failed county inspections, improper gas valve installation causing safety hazards, and poor water heater work. The single 5-star review from 2018 is substantially outweighed by five detailed 1-star reviews from 2017–2021 documenting systemic failures. Read less