Wilkinson Supply Company

Wilkinson Supply Co. demonstrates strong professionalism and technical expertise, with staff consistently praised for knowledge, helpfulness, and courteous service across 28 reviews. However, the company shows significant vulnerabilities in pricing transparency and project completion reliability. While many customers report fair pricing and excellent value, three detailed negative reviews cite hid... Read more

Wilkinson Supply Co. demonstrates strong professionalism and technical expertise, with staff consistently praised for knowledge, helpfulness, and courteous service across 28 reviews. However, the company shows significant vulnerabilities in pricing transparency and project completion reliability. While many customers report fair pricing and excellent value, three detailed negative reviews cite hidden restocking fees (>25%), high prices relative to alternatives, and delayed replacements that impacted project timelines. Most critically, one extensive 2014 review documents severe post-sale service failures regarding appliance warranty support and customer care. The WW Score reflects strong interpersonal and technical dimensions offset by documented pricing and follow-through concerns. Read less