True Plumbing

True Plumbing demonstrates strong professionalism with consistently punctual technicians, courteous communication, and responsive scheduling across 187 mentions. Project completion is reliable with most jobs finished on time and callbacks honored, supported by 156 mentions. Technical expertise is solid with skilled diagnosticians and quality workmanship noted in 142 reviews. However, pricing emerg... Read more

True Plumbing demonstrates strong professionalism with consistently punctual technicians, courteous communication, and responsive scheduling across 187 mentions. Project completion is reliable with most jobs finished on time and callbacks honored, supported by 156 mentions. Technical expertise is solid with skilled diagnosticians and quality workmanship noted in 142 reviews. However, pricing emerges as a significant weakness: 89 mentions reveal recurring complaints about markups ranging from 3-5x fair market value, excessive service call fees ($25-$75 for estimates), and quotes perceived as inflated or dishonest. While individual technicians are frequently praised, the company's pricing structure and post-ownership (November 2023) service quality decline are persistent concerns that suppress the overall score. Read less