Triangle Plumbing

Triangle Plumbing and Backflow (also operating as Modern Plumbing and Backflow) demonstrates severely compromised performance across all dimensions. Professionalism is critically weak, with overwhelming evidence of rude, defensive, and hostile management—particularly owner Jamie—who has hung up on customers, made threats, and refused service. Project completion is severely hampered by no-shows... Read more

Triangle Plumbing and Backflow (also operating as Modern Plumbing and Backflow) demonstrates severely compromised performance across all dimensions. Professionalism is critically weak, with overwhelming evidence of rude, defensive, and hostile management—particularly owner Jamie—who has hung up on customers, made threats, and refused service. Project completion is severely hampered by no-shows, missed callbacks, incomplete repairs requiring multiple visits, and abandoned work. Pricing practices are consistently predatory, with inflated markups (200-400%), unnecessary charges for code compliance, and refusal to provide written estimates. While individual technicians occasionally demonstrate competence and courtesy, systemic failures in office management, communication, and ethical business practices dominate the review record. The company appears to exploit warranty customers who lack alternatives. Read less