Pearce Pump and Plumbing

Pearce Pump & Plumbing presents a deeply mixed picture across all dimensions. Professionalism is the most frequently mentioned dimension and is sharply divided: positive reviewers praise friendly, communicative technicians and responsive scheduling, while negative reviewers describe no-shows without callbacks, cancelled appointments without notice, and dismissive attitudes from ownership when recu... Read more

Pearce Pump & Plumbing presents a deeply mixed picture across all dimensions. Professionalism is the most frequently mentioned dimension and is sharply divided: positive reviewers praise friendly, communicative technicians and responsive scheduling, while negative reviewers describe no-shows without callbacks, cancelled appointments without notice, and dismissive attitudes from ownership when recurring problems were raised. Project completion is a significant concern — one reviewer documents the same repair failing annually for six years with no root-cause investigation, another describes a technician who spent only five minutes on a job and missed an obvious underlying issue, and a third experienced a complete no-show. Pricing feedback is mixed, with one reviewer calling costs reasonable, one noting the company is 'a little pricey,' and one detailing years of repeated $200 service fees for what may be a workmanship defect. Experience scores are pulled down substantially by the long-term recurring failure documented in the 2014 review and the superficial diagnosis described in the 2010 review, offsetting the competent same-day repairs praised in more positive accounts. Read less