NuBlue Plumbing

NuBlue/Ease Plumbing scores strongly on professionalism, with the vast majority of reviewers praising friendliness, punctuality, communication, and courteous technicians across many years of reviews. Project completion is also solid, with most jobs described as finished efficiently and on time, and at least one notable instance of the company returning at no charge to make a job right. Experience ... Read more

NuBlue/Ease Plumbing scores strongly on professionalism, with the vast majority of reviewers praising friendliness, punctuality, communication, and courteous technicians across many years of reviews. Project completion is also solid, with most jobs described as finished efficiently and on time, and at least one notable instance of the company returning at no charge to make a job right. Experience scores well given repeated mentions of knowledgeable technicians who explained issues clearly and solved difficult problems other plumbers could not. However, pricing is a significant drag on the overall score: multiple reviewers explicitly called the company expensive, one declined service due to cost, one alleged overcharging of $350 for 20 minutes of work, one reported a $756 bill they felt was excessive, and one reported being denied an itemized breakdown — these are serious and recurring concerns that substantially lower the pricing dimension. The WW Score of approximately 79 reflects a company that delivers quality, professional service but carries a meaningful and consistent pattern of pricing complaints that prospective customers should investigate carefully. Read less