North Raleigh Plumbing & Gas Piping

North Raleigh Plumbing presents a mixed picture across all dimensions. Professionalism scores are dragged down significantly by one reviewer who described Richard cracking a septic lid and failing to disclose it, and another who felt aggressively upsold, despite several other reviewers praising his courtesy and timeliness. Pricing is the weakest dimension, with one detailed and credible 1-star rev... Read more

North Raleigh Plumbing presents a mixed picture across all dimensions. Professionalism scores are dragged down significantly by one reviewer who described Richard cracking a septic lid and failing to disclose it, and another who felt aggressively upsold, despite several other reviewers praising his courtesy and timeliness. Pricing is the weakest dimension, with one detailed and credible 1-star review describing a $450 quote for a straightforward hot water heater hookup as exploitative, which substantially lowers confidence in fair pricing practices. Project completion is moderate — most jobs appear to have been finished, but the septic visit resulted in no resolution and property damage, and one faucet required a follow-up callback. Experience scores are middling: Richard is described as knowledgeable and skilled by satisfied customers, but the septic incident — where he charged $130 only to recommend calling someone else while damaging property — raises legitimate questions about diagnostic competence in certain situations. Read less