Matthew’s Plumbing Solutions

Matthew's Plumbing Solutions demonstrates strong overall performance with a WW Score of 82.1, driven primarily by consistently high marks in professionalism, project completion, and technical experience. The company excels at punctuality, communication, and workmanship quality, with numerous customers praising technicians by name and expressing intent to return. However, pricing emerges as a signi... Read more

Matthew's Plumbing Solutions demonstrates strong overall performance with a WW Score of 82.1, driven primarily by consistently high marks in professionalism, project completion, and technical experience. The company excels at punctuality, communication, and workmanship quality, with numerous customers praising technicians by name and expressing intent to return. However, pricing emerges as a significant weakness, with multiple detailed complaints about predatory pricing practices, bait-and-switch tactics, and hourly rates that customers perceive as excessive ($150-$340/hour for routine work). While most reviews are recent and positive, the pricing concerns and several detailed negative experiences involving major projects (repipe work, dishwasher installation) suggest systematic issues with cost transparency and estimation accuracy that warrant caution. Read less