Greenway Irrigation

Greenway Irrigation presents a deeply polarized profile with stark contrasts between positive and negative experiences. While some customers praise professional technicians (Alex, Chelsea West) and quality workmanship, the majority of reviews document serious systemic issues: excessive pricing (parts marked 2-4x higher than competitors, inflated labor charges), repeated project failures requiring ... Read more

Greenway Irrigation presents a deeply polarized profile with stark contrasts between positive and negative experiences. While some customers praise professional technicians (Alex, Chelsea West) and quality workmanship, the majority of reviews document serious systemic issues: excessive pricing (parts marked 2-4x higher than competitors, inflated labor charges), repeated project failures requiring multiple callbacks, missed appointments, poor communication, and unresolved work. Pricing concerns appear in 11 reviews with consistent evidence of overcharging. Project completion failures span 12 reviews documenting incomplete work, missed deadlines, and refusal to honor callbacks. Professionalism scores are dragged down by rude management (Kimberly Ayscue), unsafe driving, no-shows, and dismissive customer service, though individual technicians occasionally demonstrate excellence. The company's revenue scale and dismissive attitude toward customer concerns further undermine trust. Read less