Durham Plumbing Services

Durham Plumbing Services demonstrates strong overall performance across all dimensions, with particular strengths in professionalism (84.0) and technical experience (85.0). The company excels at responsiveness, punctuality, and honest communication, as evidenced by 35 mentions of professional conduct. However, pricing consistency is a notable weakness (78.5), with several customers reporting unexp... Read more

Durham Plumbing Services demonstrates strong overall performance across all dimensions, with particular strengths in professionalism (84.0) and technical experience (85.0). The company excels at responsiveness, punctuality, and honest communication, as evidenced by 35 mentions of professional conduct. However, pricing consistency is a notable weakness (78.5), with several customers reporting unexpectedly high labor charges for routine work, and project completion shows moderate concerns (81.0) with documented instances of follow-up failures and unresolved warranty issues. The WW Score of 82.1 reflects a reliable, skilled operator with occasional service delivery gaps and pricing transparency issues. Read less