Cecil Davis Plumbing

Cecil Davis Plumbing earns generally positive marks across all four dimensions, but meaningful negative reviews prevent high scores in any category. Professionalism is the most frequently mentioned dimension and is largely positive — plumbers are often described as friendly, punctual, and courteous — but is dragged down by a repeated complaint about poor communication from the office (the dupl... Read more

Cecil Davis Plumbing earns generally positive marks across all four dimensions, but meaningful negative reviews prevent high scores in any category. Professionalism is the most frequently mentioned dimension and is largely positive — plumbers are often described as friendly, punctual, and courteous — but is dragged down by a repeated complaint about poor communication from the office (the duplicate 1-star review about the Apex water leak), an unfriendly receptionist review, and a bait-and-switch pricing complaint that also cited unprofessional conduct. Pricing scores moderately well due to several reviews praising fair and competitive rates, but the $700 overcharge complaint (quoted $1,200–$1,500, billed $2,200) is a serious red flag that significantly lowers confidence in pricing transparency. Project completion is mixed: most jobs appear to be finished satisfactorily, but one reviewer was told mid-job that the company couldn't complete the shower pan replacement despite their website implying otherwise, and another experienced recurring leaks near joints the company had worked on. Experience scores reasonably well, with multiple reviewers praising knowledgeable and skilled technicians, though the recurring leak issue and the incomplete diagnosis job temper that score. Read less