Cary Plumbing Company

Cary Plumbing Company earns strong marks across all four dimensions, driven by a large volume of detailed, positive reviews spanning over a decade. Professionalism is the most frequently cited dimension, with dozens of reviewers praising punctuality, courteous technicians, clear communication, and responsive office staff — though a meaningful minority of negative reviews cite rude phone interact... Read more

Cary Plumbing Company earns strong marks across all four dimensions, driven by a large volume of detailed, positive reviews spanning over a decade. Professionalism is the most frequently cited dimension, with dozens of reviewers praising punctuality, courteous technicians, clear communication, and responsive office staff — though a meaningful minority of negative reviews cite rude phone interactions, poor follow-through on callbacks, and dismissive responses to complaints. Pricing is generally viewed favorably, with many customers noting competitive quotes and honest billing, but several credible negative reviews describe hidden charges, billing disputes, and overpricing that prevent a higher score. Project completion is strong overall — most jobs are described as completed on time and correctly — but recurring complaints about repeat visits needed to fix the same issue, one instance of a no-show, and a disputed warranty refusal temper the score. Experience scores well, with numerous reviewers highlighting skilled diagnostics, creative problem-solving, and high-quality workmanship, though a handful of reviews describe technicians lacking the tools or knowledge to complete certain jobs. Read less