Carolina Plumbing & Repair

Carolina Plumbing & Repair earns strong marks for responsiveness and same-day or next-day service, with many reviewers explicitly praising prompt arrival and friendly, professional technicians. Project completion scores well overall, with the majority of jobs described as fully finished and followed through, though a notable cluster of negative reviews describes incomplete work, abandoned repairs,... Read more

Carolina Plumbing & Repair earns strong marks for responsiveness and same-day or next-day service, with many reviewers explicitly praising prompt arrival and friendly, professional technicians. Project completion scores well overall, with the majority of jobs described as fully finished and followed through, though a notable cluster of negative reviews describes incomplete work, abandoned repairs, and at least one instance of unauthorized return visits and fabricated diagnoses. Pricing is the weakest dimension: multiple reviewers flagged unexplained minimums, charges for work not requested, overcharging for labor, and a $288 minimum fee that was not disclosed upfront, pulling the score down significantly despite several reviewers praising affordability and willingness to work with low-income customers. A specific technician named Andy is cited by name in multiple independent negative reviews for dishonesty, poor workmanship, and overcharging, which meaningfully drags down professionalism and experience scores despite the otherwise strong positive record of other technicians. Read less