Bolton Construction & Service

Bolton Plumbing presents a deeply mixed picture across all dimensions. On the positive side, recent reviews (2021–2024) highlight responsive technicians who solved problems quickly and professionally, including during a hurricane emergency. However, older reviews reveal serious concerns: a failed AC repair that lasted less than 24 hours with no managerial follow-through, repeated failures to res... Read more

Bolton Plumbing presents a deeply mixed picture across all dimensions. On the positive side, recent reviews (2021–2024) highlight responsive technicians who solved problems quickly and professionally, including during a hurricane emergency. However, older reviews reveal serious concerns: a failed AC repair that lasted less than 24 hours with no managerial follow-through, repeated failures to respond to customer inquiries, technicians who refused to help after arriving on-site, and a pricing complaint where a near-trivial fix was billed at full rate with no accommodation. Professionalism and project completion scores are dragged down significantly by the pattern of poor responsiveness and unresolved complaints. The more recent reviews are more favorable, suggesting possible improvement over time, but the volume of negative experiences cannot be ignored. Read less