Allstart gas fireplaces

This contractor's review record is deeply split between strong positive experiences and a serious pattern of no-shows and poor communication. Professionalism and project completion scores are heavily dragged down by at least 6 reviews explicitly describing no-call/no-show incidents across multiple appointments, with one reviewer also reporting a threatening response from the owner. When Chris did ... Read more

This contractor's review record is deeply split between strong positive experiences and a serious pattern of no-shows and poor communication. Professionalism and project completion scores are heavily dragged down by at least 6 reviews explicitly describing no-call/no-show incidents across multiple appointments, with one reviewer also reporting a threatening response from the owner. When Chris did show up, customers consistently praised his punctuality, communication, and pleasant demeanor — but the reliability problem is too frequent and too serious to ignore. Pricing was consistently praised by those who received service, with multiple reviewers confirming quotes were honored exactly. Technical skill and workmanship were well-regarded among completed jobs, but the high volume of abandoned appointments means many customers never got to experience that quality. The recency trend is particularly concerning: the majority of no-show complaints cluster in 2020–2021, suggesting a possible deterioration in reliability over time compared to the positive reviews from 2012–2019. Read less