Overview of Company Customer Sentiment Analysis in May
All three reviews speak positively to Chris's communication, follow-through, and customer-facing behavior, supporting a solid professionalism score. Project completion is consistently affirmed across all reviews, with mentions of follow-ups, cleanup, and timely delivery on a tankless system installation. Pricing is referenced in two reviews as reasonable and fair, warranting a moderate but conserv... Read more
All three reviews speak positively to Chris's communication, follow-through, and customer-facing behavior, supporting a solid professionalism score. Project completion is consistently affirmed across all reviews, with mentions of follow-ups, cleanup, and timely delivery on a tankless system installation. Pricing is referenced in two reviews as reasonable and fair, warranting a moderate but conservative score given limited data. Experience is touched on in two reviews, with one specifically praising quality of workmanship on a tankless conversion, though the sample is too small to score with high confidence. It is important to note that all three reviews are dated between 2016 and 2021, meaning none fall within the past 12 months, which meaningfully reduces the reliability of this score as a reflection of current performance. Read less