Adjustable Services

Adjustable Services presents a deeply polarized review profile spanning roughly a decade. Earlier reviews (2012–2021) frequently praise Mark and his crew for professionalism, fair pricing, and quality workmanship on full HVAC installs, and several customers describe genuinely positive experiences with responsive communication and skilled technicians. However, a substantial and persistent volume ... Read more

Adjustable Services presents a deeply polarized review profile spanning roughly a decade. Earlier reviews (2012–2021) frequently praise Mark and his crew for professionalism, fair pricing, and quality workmanship on full HVAC installs, and several customers describe genuinely positive experiences with responsive communication and skilled technicians. However, a substantial and persistent volume of negative reviews — spread across multiple years including the most recent 2023–2024 period — document serious failures in responsiveness, abandoned warranty obligations, no-call/no-show incidents, billing disputes, and at least one allegation of a used part being installed at full price. The pattern of unresponsive phone lines, full voicemail boxes, and ignored callbacks is repeated independently across many reviewers, lending strong credibility to these complaints. Project completion is the most damaged dimension, with numerous accounts of jobs left incomplete, warranty service never rendered, and follow-through failures that in some cases caused financial harm to customers. Pricing scores moderately well among those who received service, but the value proposition collapses entirely when warranty obligations go unfulfilled. Read less