New Life 2 Septic & Rent-A-Jon

This contractor's reviews paint a predominantly negative picture across all four scored dimensions. Professionalism is severely damaged by multiple accounts of rude phone staff, an employee lying to a customer, and workers leaving soiled waste on-site without returning to clean it up — only one or two reviews offer genuinely positive remarks about attitude and punctuality. Pricing concerns are s... Read more

This contractor's reviews paint a predominantly negative picture across all four scored dimensions. Professionalism is severely damaged by multiple accounts of rude phone staff, an employee lying to a customer, and workers leaving soiled waste on-site without returning to clean it up — only one or two reviews offer genuinely positive remarks about attitude and punctuality. Pricing concerns are significant, with one reviewer describing undisclosed price increases presented only after work was done, another reporting quotes more than double competitor estimates, and a third alleging upselling for unnecessary work. Project completion is the most damaging dimension: multiple reviewers describe paid work that failed shortly after completion, refusals to return and honor callbacks, and jobs left incomplete — only one review describes a fully satisfactory resolution. Experience scores slightly higher due to a couple of positive reviews praising technical capability and efficiency, but these are outweighed by accounts of incomplete pumping, a failed septic repair, and a missed line-clearance check that caused continued flooding. Read less