Whaley Plumbing

Whaley Plumbing shows a deeply polarized review pattern with extreme highs and lows, making overall assessment challenging. Three older reviews (2018 and earlier) praise professionalism, fair pricing, and exceptional workmanship with 20-30 year customer relationships. However, two recent negative reviews (2023 and 2011) cite serious professionalism failures including rudeness, broken promises to c... Read more

Whaley Plumbing shows a deeply polarized review pattern with extreme highs and lows, making overall assessment challenging. Three older reviews (2018 and earlier) praise professionalism, fair pricing, and exceptional workmanship with 20-30 year customer relationships. However, two recent negative reviews (2023 and 2011) cite serious professionalism failures including rudeness, broken promises to call before arrival, abandoning jobs without explanation, and complete non-responsiveness to callbacks. The professionalism score is significantly dragged down by explicit complaints about communication failures and disrespectful behavior. Experience ratings remain strong based on positive reviews mentioning quality work, but project completion is compromised by documented instances of incomplete service and follow-through failures. Read less