Durham Plumbing Repair

Durham Plumbing Repair demonstrates strong overall performance with a WW Score of 82.3. Professionalism is consistently praised across 15 reviews, with technicians noted for punctuality, courtesy, and respectful behavior (removing shoes, cleaning up). Project completion is reliable across 14 mentions, with jobs finished as promised and follow-through honored. Technical experience is well-documente... Read more

Durham Plumbing Repair demonstrates strong overall performance with a WW Score of 82.3. Professionalism is consistently praised across 15 reviews, with technicians noted for punctuality, courtesy, and respectful behavior (removing shoes, cleaning up). Project completion is reliable across 14 mentions, with jobs finished as promised and follow-through honored. Technical experience is well-documented in 11 reviews, highlighting skilled problem-solving and quality workmanship. Pricing receives moderate support (5 mentions) with customers generally finding value fair, though one review noted initial sticker shock that was justified upon reflection. The primary weakness is a single severe service failure in 2017 involving a missed appointment and poor communication, which significantly impacts the professionalism score. Read less