Overview of Company Customer Sentiment Analysis in May
Every single review across all 9 analyzed is a 1-star rating describing serious misconduct including taking deposits and disappearing, abandoning half-finished work, demanding repeated cash payments, and issuing fraudulent checks. Project completion is catastrophically poor — not one reviewer reports a job being finished, and multiple describe dangerous unfinished conditions left on their proper... Read more
Every single review across all 9 analyzed is a 1-star rating describing serious misconduct including taking deposits and disappearing, abandoning half-finished work, demanding repeated cash payments, and issuing fraudulent checks. Project completion is catastrophically poor — not one reviewer reports a job being finished, and multiple describe dangerous unfinished conditions left on their property. Professionalism is near-zero, with documented instances of threatening behavior, cursing at clients, ignoring calls for weeks, and bypassing legitimate platforms to collect cash directly. Pricing concerns are severe and consistent, with multiple reviewers describing aggressive demands for more money, deposits taken with no materials delivered, and a bounced refund check constituting potential check fraud. The limited workmanship that was performed is described universally as substandard and requiring correction by other contractors, driving the experience score to the floor. Read less