Tuck & Howell

Tuck & Howell demonstrates strong professionalism with consistent praise for technician courtesy, punctuality, and communication across 32 reviews. Project completion is solid with 24 mentions of timely work and follow-through, including same-day service and warranty backing. Technical experience is well-documented across 22 reviews highlighting knowledgeable staff and quality workmanship. However... Read more

Tuck & Howell demonstrates strong professionalism with consistent praise for technician courtesy, punctuality, and communication across 32 reviews. Project completion is solid with 24 mentions of timely work and follow-through, including same-day service and warranty backing. Technical experience is well-documented across 22 reviews highlighting knowledgeable staff and quality workmanship. However, pricing emerges as a significant weakness with only 6 mentions but uniformly negative sentiment—three detailed complaints about excessive quotes ($2700 for $1000 unit, $17000 vs competitor's $8500, $429 diagnostic fee vs competitors' free service) substantially lower this dimension. The company excels in service delivery but struggles with transparent, competitive pricing practices. Read less