PlumbSmart Plumbing & Drains

PlumbSmart has a strong and consistent track record of professionalism and technical skill, particularly in recent reviews from 2025, where technicians like Tyler, Nick, Carson, Colin, and David are repeatedly praised for punctuality, communication, and knowledge. However, the pricing dimension is a notable weak point: multiple reviews across different years cite charges as outrageous or excessive... Read more

PlumbSmart has a strong and consistent track record of professionalism and technical skill, particularly in recent reviews from 2025, where technicians like Tyler, Nick, Carson, Colin, and David are repeatedly praised for punctuality, communication, and knowledge. However, the pricing dimension is a notable weak point: multiple reviews across different years cite charges as outrageous or excessive for the time spent, and one review describes an unauthorized card charge, pulling this dimension significantly below average. Project completion is generally solid — most jobs are described as finished thoroughly — but a meaningful minority of reviews describe abandoned work, failed inspections, no-shows, and unresolved callbacks, which prevents a high score in this dimension. The overall picture is of a company that has improved substantially in recent years but carries a legacy of serious operational failures in its older reviews. Read less