Above & Below Plumbing

Above and Below Plumbing receives consistently strong marks for professionalism, with the vast majority of reviewers explicitly praising punctuality, communication, responsiveness, and demeanor across many years of reviews. Pricing is a clear strength, with multiple reviewers independently noting that Larry's rates were significantly below competitors — in one case 40% of a large plumbing compan... Read more

Above and Below Plumbing receives consistently strong marks for professionalism, with the vast majority of reviewers explicitly praising punctuality, communication, responsiveness, and demeanor across many years of reviews. Pricing is a clear strength, with multiple reviewers independently noting that Larry's rates were significantly below competitors — in one case 40% of a large plumbing company's quote, and in another less than half the going rate. Project completion is the weakest dimension: while most jobs were completed satisfactorily, the most recent substantive review (2021) describes a significant failure — a solution that did not work as promised, a known clog left unaddressed, a leak in installed piping, and a refusal to return to fix the problem. A 2012 review also notes a deviation from agreed specifications (hose length) that Larry did not proactively correct. Experience scores well overall given repeated praise for technical knowledge and problem-solving, but is tempered by the 2021 incident where the recommended solution was demonstrably inadequate. Read less