Proactive Plumbing & Mechanical Of Westchester

Proactive Plumbing has a mixed record across all four dimensions. Professionalism is significantly dragged down by a serious incident in which a crew member cat-called a customer's nanny and made her feel uncomfortable, as well as reported attitude when a pricing question was raised — these are severe concerns that offset the positive professionalism mentions in other reviews. Pricing is similar... Read more

Proactive Plumbing has a mixed record across all four dimensions. Professionalism is significantly dragged down by a serious incident in which a crew member cat-called a customer's nanny and made her feel uncomfortable, as well as reported attitude when a pricing question was raised — these are severe concerns that offset the positive professionalism mentions in other reviews. Pricing is similarly mixed: several reviewers found the price competitive and transparent with no hidden costs, while one reviewer was quoted double the competition and received hostility when questioning it. Project completion is inconsistent — most jobs were finished satisfactorily, but one job took more than twice the estimated time and left behind gouged floors, improperly hung wires, and a safety hazard near a baby's crib. Experience scores moderately well, with multiple reviewers praising Patrick's knowledge and technical competence, though the sloppy workmanship in the 2017 review tempers that score. Read less