Plitnick Plumbing & Heating & Oil

Plitnick's field technicians receive consistent praise for friendliness, punctuality, and technical competence across multiple reviews, particularly for HVAC, gas work, and plumbing. However, the office and administrative side of the business is a significant recurring problem: two separate reviewers (2024 and 2015) describe unresponsive communication, billing errors, and unresolved issues after p... Read more

Plitnick's field technicians receive consistent praise for friendliness, punctuality, and technical competence across multiple reviews, particularly for HVAC, gas work, and plumbing. However, the office and administrative side of the business is a significant recurring problem: two separate reviewers (2024 and 2015) describe unresponsive communication, billing errors, and unresolved issues after payment, which meaningfully drags down professionalism and project completion scores. Pricing is generally viewed as fair and competitive, with one reviewer explicitly comparing Plitnick favorably against a flat-rate competitor, though one reviewer flagged the $195/hour rate as a concern. Project completion is mixed — most jobs are finished well, but two reviews describe work left incomplete or incorrectly billed, which cannot be ignored. The overall picture is a technically capable company with a structurally weak back-office operation. Read less