Mr. Rooter Plumbing of Westchester NY

The review set is very small (3 reviews) and paints a mixed picture. The most damaging review describes a botched wax ring installation that caused water to leak through a ceiling, resulting in potentially tens of thousands of dollars in collateral damage — a severe workmanship and project completion failure. The second review is genuinely positive, praising reasonable pricing and a thorough job... Read more

The review set is very small (3 reviews) and paints a mixed picture. The most damaging review describes a botched wax ring installation that caused water to leak through a ceiling, resulting in potentially tens of thousands of dollars in collateral damage — a severe workmanship and project completion failure. The second review is genuinely positive, praising reasonable pricing and a thorough job on a clogged toilet. The third review is vague and generic, offering no specific detail to meaningfully support any dimension. Professionalism scores moderately because two of three reviews reflect positive staff interactions, but the catastrophic outcome in the first review drags down project completion and experience scores significantly. Read less