Lightbody Plumbing & Heating

The contractor demonstrates solid technical competence and fair pricing, but professionalism is a significant weakness. While multiple reviews praise punctuality, responsiveness, and work quality, one detailed 2014 review documents persistent issues with messiness, poor communication (requiring customer follow-up), and unprofessional behavior when challenged on pricing. The contractor failed to sh... Read more

The contractor demonstrates solid technical competence and fair pricing, but professionalism is a significant weakness. While multiple reviews praise punctuality, responsiveness, and work quality, one detailed 2014 review documents persistent issues with messiness, poor communication (requiring customer follow-up), and unprofessional behavior when challenged on pricing. The contractor failed to show up for a scheduled job without explanation. Positive reviews are largely generic or dated (2014–2020), while the most detailed negative feedback is specific and credible. Fair pricing is consistently mentioned, and completed work quality is generally good, but the professionalism gap—particularly around cleanliness, communication consistency, and handling customer requests—pulls the overall score down. Read less