Larchmont Plumbing & Heating

Jim DiBuono demonstrates strong technical expertise and responsiveness, with multiple reviews praising his skill, knowledge, and willingness to help beyond standard service calls. However, the score is significantly dragged down by two critical failures: a no-show appointment with no communication (2013) and aggressive pricing practices with expensive repair recommendations (2012). While three rec... Read more

Jim DiBuono demonstrates strong technical expertise and responsiveness, with multiple reviews praising his skill, knowledge, and willingness to help beyond standard service calls. However, the score is significantly dragged down by two critical failures: a no-show appointment with no communication (2013) and aggressive pricing practices with expensive repair recommendations (2012). While three recent positive reviews (2017–2020) suggest improvement, the pricing concerns and project completion issues create material doubt about consistency. The WW Score of 72.3 reflects solid workmanship undermined by reliability and value concerns. Read less