Hoy Plumbing

Hoy Plumbing shows a deeply polarized performance profile. Two older reviews (2014–2015) praise professionalism, responsiveness, and technical expertise, while two recent reviews (2020) document severe failures in project completion, communication, and accountability. The most damaging review details months of band-aid repairs, a critical appointment cancellation during winter with a 16-day non-... Read more

Hoy Plumbing shows a deeply polarized performance profile. Two older reviews (2014–2015) praise professionalism, responsiveness, and technical expertise, while two recent reviews (2020) document severe failures in project completion, communication, and accountability. The most damaging review details months of band-aid repairs, a critical appointment cancellation during winter with a 16-day non-response, and negligent diagnosis that cost the customer $20,000. A second recent review documents a no-show appointment with no follow-up communication. These failures substantially outweigh the positive historical feedback. The company demonstrates technical competence when engaged but exhibits critical gaps in reliability, follow-through, and professional communication. Read less