Ferro Plumbing Heating & Cooling

Ferro Plumbing & Heating exhibits a deeply polarized review pattern with severe deficiencies in professionalism and pricing practices. While some older reviews (2015-2016) praise reliability and fair pricing, the overwhelming majority of recent reviews (2017-2025) document aggressive upselling, price gouging, dishonesty about final costs, and poor communication. Critical failures in project comple... Read more

Ferro Plumbing & Heating exhibits a deeply polarized review pattern with severe deficiencies in professionalism and pricing practices. While some older reviews (2015-2016) praise reliability and fair pricing, the overwhelming majority of recent reviews (2017-2025) document aggressive upselling, price gouging, dishonesty about final costs, and poor communication. Critical failures in project completion include incomplete repairs requiring callbacks, no-shows for scheduled appointments, and unresponsiveness to customer contact. The company demonstrates technical competence in workmanship when jobs are completed, but this strength is severely undermined by unethical business practices and customer service failures. Read less