City Island Plumbing and Heating

City Island Plumbing demonstrates severe deficiencies across all measured dimensions. All five reviews report critical failures in professionalism, including rude staff, unresponsiveness to callbacks, and dishonest pricing practices. Pricing is consistently flagged as deceptive, with hidden fees, misquoted amounts, and inflated labor charges. Project completion is severely compromised, with incomp... Read more

City Island Plumbing demonstrates severe deficiencies across all measured dimensions. All five reviews report critical failures in professionalism, including rude staff, unresponsiveness to callbacks, and dishonest pricing practices. Pricing is consistently flagged as deceptive, with hidden fees, misquoted amounts, and inflated labor charges. Project completion is severely compromised, with incomplete work, improper installations causing water damage, and refusal to honor warranty claims. Technical competence is questioned, with reports of broken tools, improper connections, and failed repairs. The company's stated commitment to customer service is directly contradicted by every review. Read less