Tri-County Installations Plumbing & Heating

Tri-County Installations shows mixed performance across dimensions. Three reviews praise responsiveness, professionalism, and competent workmanship, with fair pricing noted. However, one detailed 2019 review documents severe failures in communication, scheduling, and follow-through—a technician was never dispatched despite a confirmed appointment window, and the company suggested the customer us... Read more

Tri-County Installations shows mixed performance across dimensions. Three reviews praise responsiveness, professionalism, and competent workmanship, with fair pricing noted. However, one detailed 2019 review documents severe failures in communication, scheduling, and follow-through—a technician was never dispatched despite a confirmed appointment window, and the company suggested the customer use a competitor. The professionalism score reflects this contradiction: positive mentions of neat work and professional demeanor are offset by documented communication breakdowns and lack of accountability. Project completion is similarly mixed, with successful job completions noted but undermined by the scheduling failure. The WW Score of 68.3 reflects moderate confidence given the small sample size and the presence of one highly damaging negative review. Read less